Job Information
Manulife Event Specialist in Boston, Massachusetts
We are a leading financial services provider committed to making decisions easier and lives better for our customers and colleagues around the world. From our environmental initiatives to our community investments, we lead with values throughout our business. To help us stand out, we help you step up, because when colleagues are healthy, respected and meaningfully challenged, we all thrive. Discover how you can grow your career, make impact and drive real change with our Winning Team today.
Working Arrangement
Hybrid
Job Description
Within the John Hancock Insurance Sales and Distribution team, we are responsible for meeting the needs of our internal and external clients and leveraging opportunities to share the John Hancock story for education, activation, or incentive purposes. Our Meeting and Event Management team is responsible for providing extensive knowledge and expertise specializing in the design, planning, administration and implementation of meetings, conferences, and special events for John Hancock Insurance. Part of the Sales and Distribution team, the group is responsible for meetings and events supporting our insurance business.
The group works in a fast-paced environment and responds to business-driven deadlines.
The Event Specialist, reporting to the Director, Meeting and Events is responsible for supporting the Meeting and Event Management team as needed. This position provides support services for meetings and special events as required including on site coordination, budget tracking, event registration, external vendor management and coordination.
Responsibilities
Support event planning / meeting management team on Insurance Distribution events as assigned.
Use Cvent to set up meeting/conference registration forms and websites
Processing of registration information including system input and liaison with external travel partner to coordinate airline tickets for attendees.
Coordination and producing complete management information itineraries for delegates attending meetings, conferences, and special events. The management information is utilized by Conference Specialists, Hotel Representatives, Travel Destination Representatives, Ground Handlers and other external suppliers who partner with the department on projects. The accuracy and detail of the management reports are crucial to the execution and success of every event.
Produce hotel reports including room type, arrival/departure dates, room credit, special requirements, etc.
Generate arrival/departure manifests and meeting/conference tour reports.
Prepare confirmation emails for attendees including details of hotel accommodation, arrival information and any other supporting information.
Preparation of attendee information kits including business agenda, transportation details, name badge and relevant materials.
Track and maintain budgets for events
Prepare exhibitor booths and materials for industry meetings and conferences
Qualifications for the role:
Previous event planning experience is required
Ability to manage multiple projects simultaneously, in various markets and stages of development in a fast-paced environment
Experience assessing, executing, and optimizing partnerships and in-person events
Discretion and confidentiality when dealing with senior leadership requests and needs
Dedication to customer service and professionalism in all interactions, both internally and externally
Commitment to Manulife / John Hancock tenant of “Easier. Better. Faster.” in all meetings and events
Understanding and embracing of our company values throughout all stages of event management and support, engaging with colleagues and creating partnerships
Experience with Cvent preferred
Working knowledge of Outlook, Microsoft Word, Excel, PPT, MS Forms. Ability to learn new technology and applications.
Attention to detail and accuracy
Excellent organization, communication and time management skills
Ability to work independently and under pressure during “peak periods”
Ability to multi-task, be flexible and move from one priority to another while maintaining a high level of accuracy
Role may require limited travel.
#LI-Hybrid
#LI-JH
About Manulife and John Hancock
Manulife Financial Corporation is a leading international financial services group that helps people make their decisions easier and lives better. With our global headquarters in Toronto, Canada, we operate as Manulife across our offices in Asia, Canada, and Europe, and primarily as John Hancock in the United States. We provide financial advice, insurance, and wealth and asset management solutions for individuals, groups and institutions. At the end of 2022, we had more than 40,000 employees, over 116,000 agents, and thousands of distribution partners, serving over 34 million customers. At the end of 2022, we had $1.3 trillion (US$1.0 trillion) in assets under management and administration, including total invested assets of $0.4 trillion (US $0.3 trillion), and segregated funds net assets of $0.3 trillion (US$0.3 trillion). We trade as ‘MFC’ on the Toronto, New York, and the Philippine stock exchanges, and under ‘945’ in Hong Kong.
Manulife is an Equal Opportunity Employer
At Manulife /John Hancock , we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour , ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.
It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process . All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies . To request a reasonable accommodation in the application process, contact .
Salary & Benefits
The annual base salary for this role is listed below.
Primary Location
Boston, Massachusetts
Salary range is expected to be between
$58,875.00 USD - $98,125.00 USD
If you are applying for this role outside of the primary location, please contact for the salary range for your location. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance.
Manulife/John Hancock offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension/401(k) savings plans and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in the U.S. includes up to 11 paid holidays, 3 personal days, 150 hours of vacation, and 40 hours of sick time (or more where required by law) each year, and we offer the full range of statutory leaves of absence.
Company: John Hancock Life Insurance Company (U.S.A.)